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#WHY IS MY AT AND T INTERNET NOT WORKING UPDATE#
#WHY IS MY AT AND T INTERNET NOT WORKING DOWNLOAD#

From the browser clear your cache, cookies, and history.Check that cookies are enabled in the browser settings.Use the browser that came with the device, not a downloaded browser.Log in to your T-Mobile account to see if Web Guard or Family Mode is enabled.Check if the website uses Adobe Flash.Test loading the web page on a computer.You can also schedule a callback or message us during available hours. It's best if you can call from a different phone than the one you are having issues with. If you still can't connect or your speeds fall short of what is listed above, call us at 1-87. Note: Actual speeds can peak at double this speed, and expect minimums of <.

#WHY IS MY AT AND T INTERNET NOT WORKING DOWNLOAD#

Download the app from the app store, using Wi-fi if possible, and run a speed test.For more information, see Internet Services. If you used 50 GB of data this bill cycle, you're subject to lower network prioritization during times of local congestion.On your T-Mobile account, check that you haven't used all of your high-speed data bucket.Turn on the device and test your internet.If you don't have a removable battery, hold the power and volume down buttons until it resets.

#WHY IS MY AT AND T INTERNET NOT WORKING UPDATE#

Update the device software to the latest version using Wi-Fi, if possible.

Verify the T-Mobile Carrier Settings are up-to-date.Reset network settings in Settings > General > Reset > Reset Network Settings.Delete the configuration profiles for all apps you uninstalled.Turn off Data Usage Limit or Data Limit.If it's already on, toggle it off and back on. Turn on data connection or packet data settings.For non-T-Mobile phones, see BYOD T-Mobile data & APN settings. Uninstall downloaded apps such as 3rd party browsers, battery savers, launchers/home screen apps, or any other recently downloaded apps.Delete the cache, cookies, and history in your browser.In device settings set the Network Mode to 2G/3G/4G/LTE or Auto mode.Check your carrier’s social media pages, or downdetector, to learn whether there are any outages in your area. While infrequent, they can occur, especially during times of bad weather. Make sure there is no carrier outage in your area.Your data connection won’t have an effect on individual apps but your device as a whole, so this list may no be that much help to you. With Safari, we actually have a list of fixes for Safari not working, which could help you. If it’s only a specific app, like Safari or WhatsApp, not connecting to the Internet, you could try reinstalling the app.If this happens, read on for our list of fixes. Sometimes the 4G or 5G logo can appear, but your data still won’t work. If you don’t see the familiar 4G/LTE or 5G icons appearing where they should, then your mobile data isn’t working (which could be related to your location or an internal problem on your device).

Look at the top-left corner of your screen.

Note that all of the steps below generally apply to all recent iOS and iPadOS updates. If you’re taking matters into your own hands, it’s important to establish that your data connection is definitely the source of your issues. Press and hold the top button until you see the Apple logo appear to know the iPad is turning back on.Īlso read: The Best MVNO Carriers in 2022 Isolating the Problem As with the steps above, drag the slider so the iPad turns off and wait 30 seconds to one minute before powering the device back on. Press and hold the top button until you see the “Power Off” slider appear.